Host Escalation Definition

Description

Host escalations are completely optional and are used to escalate notifications for a particular host. More information on how notification escalations work can be found here.

Definition Format

Bold directives are required, while the others are optional.

define hostescalation{  
host_name *host_name*
hostgroup_name hostgroup_name
contacts *contacts*
contact_groups *contactgroup_name*
first_notification #
last_notification #
first_notification_time #
last_notification_time #
notification_interval #
escalation_period timeperiod_name
escalation_options [d,u,r]
}  

Example Definition

Escalate to all-router-admins after one hour of problem, and stop at 2 hours.

define hostescalation{
    host_name               router-34
    first_notification_time 60
    last_notification_time  120
    notification_interval   60
    contact_groups          all-router-admins
}

Directive Descriptions

host_name
This directive is used to identify the short name of the host that the escalation should apply to.
hostgroup_name
This directive is used to identify the short name(s) of the hostgroup(s) that the escalation should apply to. Multiple hostgroups should be separated by commas. If this is used, the escalation will apply to all hosts that are members of the specified hostgroup(s).
first_notification
This directive is a number that identifies the first notification for which this escalation is effective. For instance, if you set this value to 3, this escalation will only be used if the host is down or unreachable long enough for a third notification to go out.
last_notification
This directive is a number that identifies the last notification for which this escalation is effective. For instance, if you set this value to 5, this escalation will not be used if more than five notifications are sent out for the host. Setting this value to 0 means to keep using this escalation entry forever (no matter how many notifications go out).
first_notification_time
This directive is the number of “time intervals” (60 seconds by default) until that makes the first notification for which this escalation is effective. For instance, if you set this value to 60, this escalation will only be used if the host is in a non-OK state long enough for 60 minutes notification to go out.
last_notification_time
This directive is a number of “time intervals” (60 seconds by default) until that makes the last notification for which this escalation is effective. For instance, if you set this value to 120, this escalation will not be used if more than two hours after then notifications are sent out for the service. Setting this value to 0 means to keep using this host entry forever (no matter how many notifications go out).
contacts
This is a list of the short names of the contacts that should be notified whenever there are problems (or recoveries) with this host. Multiple contacts should be separated by commas. Useful if you want notifications to go to just a few people and don’t want to configure contact groups. You must specify at least one contact or contact group in each host escalation definition.
contact_groups
This directive is used to identify the short name of the contact group that should be notified when the host notification is escalated. Multiple contact groups should be separated by commas. You must specify at least one contact or contact group in each host escalation definition.
notification_interval

This directive is used to determine the interval at which notifications should be made while this escalation is valid. If you specify a value of 0 for the interval, Shinken will send the first notification when this escalation definition is valid, but will then prevent any more problem notifications from being sent out for the host. Notifications are sent out again until the host recovers. This is useful if you want to stop having notifications sent out after a certain amount of time.

If multiple escalation entries for a host overlap for one or more notification ranges, the smallest notification interval from all escalation entries is used.

escalation_period
This directive is used to specify the short name of the time period during which this escalation is valid. If this directive is not specified, the escalation is considered to be valid during all times.
escalation_options

This directive is used to define the criteria that determine when this host escalation is used. The escalation is used only if the host is in one of the states specified in this directive. If this directive is not specified in a host escalation, the escalation is considered to be valid during all host states. Valid options are a combination of one or more of the following :

  • r = escalate on an UP (recovery) state
  • d = escalate on a DOWN state
  • u = escalate on an UNREACHABLE state

If you specify d in this field, the escalation will only be used if the host is in a DOWN state.

Note

You can define generic escalation with the statement “define escalation” instead of hostescalation. There are less required parameter (as there is not type) but you still have to defined them to make it work