# Volatile Services¶

## Introduction¶

Shinken has the ability to distinguish between “normal” services and “volatile” services. The is_volatile option in each service definition allows you to specify whether a specific service is volatile or not. For most people, the majority of all monitored services will be non-volatile (i.e. “normal”). However, volatile services can be very useful when used properly...

## What Are They Useful For?¶

Volatile services are useful for monitoring...

• Things that automatically reset themselves to an “OK” state each time they are checked
• Events such as security alerts which require attention every time there is a problem (and not just the first time)

## What’s So Special About Volatile Services?¶

Volatile services differ from “normal” services in three important ways. Each time they are checked when they are in a hard non-OK state, and the check returns a non-OK state (i.e. no state change has occurred)...

• The non-OK service state is logged
• Contacts are notified about the problem (if that’s what should be done). Notification intervals are ignored for volatile services.
• The event handler for the service is run (if one has been defined)

These events normally only occur for services when they are in a non-OK state and a hard state change has just occurred. In other words, they only happen the first time that a service goes into a non-OK state. If future checks of the service result in the same non-OK state, no hard state change occurs and none of the events mentioned take place again.

Tip

If you are only interested in logging, consider using stalking options instead.

## The Power Of Two¶

If you combine the features of volatile services and passive service checks, you can do some very useful things. Examples of this include handling “SNMP” traps, security alerts, etc.

How about an example... Let’s say you’re running PortSentry to detect port scans on your machine and automatically firewall potential intruders. If you want to let Shinken know about port scans, you could do the following...

### Shinken Configuration¶

• Create a service definition called Port Scans and associate it with the host that PortSentry is running on.
• Set the “max_check_attempts” directive in the service definition to 1. This will tell Shinken to immediate force the service into a hard state when a non-OK state is reported.
• Set the “active_checks_enabled” directive in the service definition to 0. This prevents Shinken from actively checking the service.
• Set the “passive_checks_enabled” directive in the service definition to 1. This enables passive checks for the service.
• Set this “is_volatile” directive in the service definition to 1.

### PortSentry Configuration¶

Edit your PortSentry configuration file (“portsentry.conf”) and define a command for the KILL_RUN_CMD directive as follows:

KILL_RUN_CMD="/usr/local/Shinken/libexec/eventhandlers/submit_check_result *"host_name"* 'Port Scans' 2 'Port scan from host $TARGET$ on port $PORT$.  Host has been firewalled.'"


Make sure to replace host_name with the short name of the host that the service is associated with.

### Port Scan Script¶

Create a shell script in the “/var/lib/shinken/libexec/eventhandlers” directory named submit_check_result. The contents of the shell script should be something similar to the following...

#!/bin/sh

# Write a command to the Shinken command file to cause
# it to process a service check result

echocmd="/bin/echo"

CommandFile="/var/lib/shinken/rw/shinken.cmd"

# get the current date/time in seconds since UNIX epoch
datetime=date +%s

# create the command line to add to the command file
cmdline="[$datetime] PROCESS_SERVICE_CHECK_RESULT;$1;$2;$3;$4" # append the command to the end of the command file $echocmd $cmdline >>$CommandFile


What will happen when PortSentry detects a port scan on the machine in the future?

• PortSentry will firewall the host (this is a function of the PortSentry software)
• PortSentry will execute the submit_check_result shell script and send a passive check result to Shinken
• Shinken will read the external command file and see the passive service check submitted by PortSentry
• Shinken will put the Port Scans service in a hard CRITICAL state and send notifications to contacts

Pretty neat, huh?

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