Service Checks

Introduction

The basic workings of service checks are described here...

When Are Service Checks Performed?

Services are checked by the Shinken daemon:

On-demand checks are performed as part of the predictive service dependency check logic. These checks help ensure that the dependency logic is as accurate as possible. If you don’t make use of service dependencies, Shinken won’t perform any on-demand service checks.

Cached Service Checks

The performance of on-demand service checks can be significantly improved by implementing the use of cached checks, which allow Shinken to forgo executing a service check if it determines a relatively recent check result will do instead. Cached checks will only provide a performance increase if you are making use of service dependencies. More information on cached checks can be found here.

Dependencies and Checks

You can define service execution dependencies that prevent Shinken from checking the status of a service depending on the state of one or more other services. More information on dependencies can be found here.

Parallelization of Service Checks

Scheduled service checks are run in parallel.

Service States

Services that are checked can be in one of four different states:

  • OK
  • WARNING
  • UNKNOWN
  • CRITICAL

Service State Determination

Service checks are performed by plugins, which can return a state of OK, WARNING, UNKNOWN, or CRITICAL. These plugin states directly translate to service states. For example, a plugin which returns a WARNING state will cause a service to have a WARNING state.

Services State Changes

When Shinken checks the status of services, it will be able to detect when a service changes between OK, WARNING, UNKNOWN, and CRITICAL states and take appropriate action. These state changes result in different state types (HARD or SOFT), which can trigger event handlers to be run and notifications to be sent out. Service state changes can also trigger on-demand host checks. Detecting and dealing with state changes is what Shinken is all about.

When services change state too frequently they are considered to be “flapping”. Shinken can detect when services start flapping, and can suppress notifications until flapping stops and the service’s state stabilizes. More information on the flap detection logic can be found here.

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